This Refund & Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed .
Thank you for choosing Tekonetz. This Refund & Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for the services we provide. By purchasing or engaging our services, you agree to the terms described in this policy.
Please read this document carefully before requesting a cancellation or refund.
This policy applies to all services offered by Tekonetz, including but not limited to:
Website design and development
Web & mobile application development
UI/UX design
Digital marketing services
Software & technology consulting
The policy governs the cancellation of orders and requests for refunds made by clients.
You may request a cancellation of your service order by contacting us in writing via:
Email: info@tekonetz.com
Phone: (+91) 760-090-1653
Cancellation requests should contain your order details, invoice number, and reason for cancellation. Requests will be reviewed and processed within 7–10 business days.
Refunds may be considered only under the following conditions:
If the cancellation request is made before any work has started on your project, a full refund may be issued.
Once the project is in progress, refunds will be partial and evaluated based on the work completed up to the cancellation date. This includes design drafts, development milestones, and resources allocated.
Refunds will not be issued in the following cases:
Work already completed and delivered
Custom software or design work started or shared
Domain registration, hosting setup, or third-party fees paid
Content creation already delivered
Approved refunds will be processed within 7–14 business days. Tekonetz will notify you via email once the refund has been issued. Actual credit to your account may take additional time depending on your bank or payment provider.
If you request changes to your order, Tekonetz reserves the right to revise pricing and delivery timelines. Modification requests submitted after work has begun will be evaluated based on scope changes and may affect refundable amounts.
For digital products, downloadable content, or software access where delivery is completed and accepted, no refunds will be issued once the content has been received.
If you believe a refund has been incorrectly denied or if there are concerns about your service quality, you may reach out to our support team at info@tekonetz.com. We aim to resolve all disputes amicably and professionally.
For all refund and cancellation inquiries, please contact:
📧 Email: info@tekonetz.com
📞 Phone: (91) 760-090-1653
Tekonetz reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice. Any changes will be posted on this page with a revised “Last Updated” date.
